Delivery from The Stove Specialist

Delivery Options: Select your Delivery Method at Checkout
All products are free delivery if spending over £100
Free Next Day Delivery : Order before 11am Monday-Thursday - Only available on Stoves where you see the text 'Next-Day Delivery', excludes Scotland and offshore islands.

Next-Day Delivery will not be available on stoves when added options have been selected, ie canopy, boiler, etc.

Saturday Delivery : (Extra charge applies) Available on all In Stock or out of stock Stoves.
Standard Delivery: Delivery usually made within 3-10 days. You will be contacted via email, or telephone, by the courier company to arrange delivery.
Products under £100: £15.00

  • Our trained staff will process your order and confirm back with an email. (Please ensure ALL your contact details are correct and we have phone numbers that we can contact you on)
  • You will be notified of your delivery date and at this point you will be able to specify a morning or afternoon delivery on the specified date, or if you prefer, you can change the date to one that suits you better unless next day delivery is selected which is delivered between the hours of 8am-6pm.
  • When Saturday delivery is selected we will aim to deliver the product on the next available Saturday. If the stove is 'out-of-stock' we will deliver on the following Saturday after we receive the stoves.
  • Free standard delivery is available for the majority of orders over £100 to mainland UK, except Oban, PA43, where there is a delivery charge of £150. Additional delivery charges apply for orders to offshore islands. (See Checkout for individual postcode charges).
  • Your goods will be delivered on a 7.5 tonne delivery vehicle (about the size of a bin wagon). Please let us know, as soon as possible, if there will be a problem with access.
  • These products are very heavy. There will be one driver who will help, but we suggest you have at least one other person with you to assist.
  • The driver will move the stove to the nearest wheel point, depending on access. The driver will be unable to move the goods across graveled, or unfinished drives, through narrow openings, or up steps.
  • Unfortunately due to insurance, health and safety issues the driver is NOT able to move the goods inside your property for you. The driver will be able to wheel into a garage if access is possible.
  • We must advise that you check the goods while the driver is still there. The driver is obliged to wait with you up to 15 minutes, (for palletised goods only), whilst you unpack the goods.
  • If the driver refuses to wait then please mark the goods as damaged on the delivery note, so you are covered for all eventualities.
  • If you have checked the goods and they are found to be damaged, please mark this clearly on the delivery note.
  • If goods are damaged please contact our Customer Service team, quoting your Order Reference and Delivery Note, and we will ensure replacement parts are sent out immediately.
  • If you are unavailable when your palletised goods (eg. Stoves and Range Cookers) are delivered at your pre-booked time, then re-delivery charges will apply.
  • If you are unavailable when package goods (eg. stove glass) are delivered, the courier company will leave a note, explaining how to re-arrange delivery for a more convenient time.